SME Supply Suspension Scheme

All the essential information for managing your energy during the Covid 19 crisis

Following the declaration of COVID-19 as a global pandemic in early March, non-essential small and medium sized businesses have seen significant reductions in turnover as a result of the closure their business due to restrictions implemented to mitigate the spread of the virus.

The Commission for Regulation of Utilities (CRU) in conjunction with licensed supplier’s (like Pinergy) and ESB Networks have agreed to implement a supply suspension for a period of up to three months from 1 May 2020 to assist SME’s during this time.

 How do I know if my business is eligible?

The scheme applies to Small and Medium enterprises only. Customers must meet the following criteria to apply for the Supply Suspension Scheme

  • The customer's business is not deemed as an essential service, as defined by the Irish Government in the context of COVID-19
  • The customer was trading before 13 March 2020
  • The customer's premises has been closed as a result of the COVID-19 restrictions and will remain closed for a continuous period from 28 March to the date when the relevant restrictions are lifted
  • The customer’s MPRN is either a DG5 or DG6.

How do I apply?

If you meet the eligibility criteria above, please Register your business on the button below

Once completed, we will forward your MPRN details to ESB Networks to get you included in the scheme. We will let you know that your application has been approved by ESB Networks.

What does Suspending Supply mean?

If a business opts into the Supply Suspension Scheme, this means that any estimation of consumption in their energy bill will be set to zero for the duration of the scheme. In addition, they will not be charged the fixed elements of their bills from ESB Networks. Those fixed elements include the cost of Network Standing charges and Distribution Capacity charges in the case of a DG6 meters.

If there is actual consumption during this time, this will be charged once a reading is taken in the case of Non-Quarter Hour (NQH) meters, while Quarter Hour (QH) consumption (if any) will be charged during the suspension period.

In addition, the following charges will not be levied

DUoS GroupStanding Charge (ex VAT)Capacity Charge (ex VAT)Consumption
DG5€7.97 per monthn/aNo estimated consumption
DG6€74.42 per month€2.78 per kVa of MIC per monthNo estimated consumption

When should I apply?

As the scheme commences on 1 May, it is important that you apply asap. If you apply late, you cannot apply retrospectively.

What happens when the scheme ends?

The scheme will end either 90 days after 1 May 2020 or earlier if restrictions imposed by the Government are lifted to such a scale that businesses can re-open.

When the scheme ends, you will revert to your existing tariff and billing where consumption will be ascertained by actual reads and estimation where appropriate.

What happens if an actual read is obtained during the suspension scheme?

Currently, ESB Networks technicians are not reading meters due to the restrictions in place. However, if an actual reading is obtained after restrictions are eased but during the period of the supply suspension scheme, you will be charged for the actual consumption during this time. In the application form, you may submit a reading to bring your meter up to date.  

Where can I find my business' MPRN?

Your Meter Point Reference Number (MPRN) is a unique number used to identify the electricity supply to your property. Your MPRN is available on your Pinergy statements.


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