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Pinergy One
Find out more about our commercial billing platform – Pinergy One
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What is Pinergy One?

Pinergy One is your hub for all your business energy billing.
In Pinergy One, you will be able to:
  • Access your invoices from March 2024 onwards.
  • See your account status, recent activity and access quick links.
  • Access your billing overview and a rollup view of multiple invoices.
  • View your payment history and update your payment details.
Our Invoices will be easier to understand.

You can find an overview of our new invoice below, this gives you a guide to key areas that you might find helpful to review.

Download explainer
New Pinergy One Features

 

These updates are designed to address your evolving business needs and are based on feedback from customers.

Homepage Updates:

  • The counts for ‘Payments Previous Billing Periods’ and ‘Invoices Previous Billing Periods’ have been removed.
  • Additionally, ‘Total Payments’ now reflects only successful payments.
  • These changes ensure a more precise overview of your account.

New Usage Tab:

  • The new ‘Usage‘ tab in the invoice view provides detailed breakdowns of energy usage.

Additional Columns:

  • Billing Period Column: New column has been added to ‘Invoices’ and ‘Payments’ screens.
  • Columns are fully filterable and sortable, improving the user experience on financial dashboards.​​​​​​​

Log into Pinergy One

You can login into Pinergy One to access your invoices.

Log into Pinergy One

An easier way for you to access your business energy bills to improve your experience with us.

Frequently Asked Questions

Older invoices

All information is in Pinergy One which will continue to be developed and updated going forward.

If you need access to any of your old invoices on Smart Manager after the shutdown then please contact business support and these can be provided.

 

Need more support?

If you need support with the new platform please contact our dedicated support team
Email