Energy costs have risen significantly since the middle of 2021. This has been caused by a range of local and international events in the energy sector.
Over the past few years, the Irish energy system has been exposed to:
- Reduced supply of electricity caused by delays in maintenance of key generation plants during Covid-19 lockdowns.
- This caused concerns & alerts over security of supply and potential loss of power during last autumn & winter which contributed to higher costs.
- Gas markets reacted to Geo-Political factors in 2021 pushing prices upwards in the lead-up to the invasion of Ukraine.
- Wholesale energy prices have remained higher and have been very volatile since then.
Stay on top of your energy consumption and costs
This winter stay on top of your energy consumption and costs by using your Pinergy App or if you are a commercial client make sure to login to your portal. See your energy use and you can easily make the changes needed to reduce both your consumption and costs. The cheapest unit of energy is the unit of energy that you don’t use.
- Understand how you use energy in your home every 30 minutes
- See your balance 24/7
- Make payments simply and easily
- Compare your home to others just like yours
- Boil only what you need
- Only wash with a full load
- Check your bulbs are LED
- Charge what you need
- Which appliances use the most energy
- Understand how small changes can make a difference
If you are on Pinergy Smart, Pinergy Classic or other pay as you go plans, don’t forget there is Friendly Credit available from 5pm – 9am on week days or 5pm Friday – 9am Monday and certain Bank Holidays. Emergency Credit is also available.
- Friendly Credit from 5pm to 9am on weekdays
- Friendly Credit from 5pm on Friday to 9am on Monday
- Emergency Credit
- €250 in credits will be applied over the winter
- Range of Social Protection supports also available
- Commitment to help you as long as you engage with your supplier
- Promise to explore all options
- Information and guidance on how to reduce consumption and costs
- Peak demand is between 5pm and 7pm Monday to Friday
- Pinergy has a range of Time of Use tariffs
- Work from Home plan is 9am to 5pm
- Family Time plan is 7pm to Midnight
- What is a vulnerable customer?
- Power up Grants- up €170m announced in budget 2024
- Supports for Energy Efficiency
- Funding supports
Independent supports are also available from the following organisations
Sustainable Energy Authority of Ireland
Money Advice and Budgeting Service (MABS)
Providing free, confidential, independent and non-judgmental support.
- Website
- Phone: 0818 072000 (Monday to Friday 9am – 8am)
ALONE
Working on behalf of all older people
- Phone: 0818 222 024 (7 days a week – 8am to 8pm)
Society of St Vincent de Paul
- Website
- Phone
- West (Galway, May, Roscommon): 091 563233
- Mid-West (Limerick, Clare, Offaly, Tipperary): 061 317327
- East (Wicklow, Kildare, Dublin): 01 855 0022
- South East (Laois, Kilkenny, Carlow, Wexford, Waterford): 051 350725
- South West (Cork, Kerry): 021 4270444
- North West (Sligo, Leitrim, Donegal): 074 917 3933
- North East & Midlands (Monaghan, Cavan, Longford, Westmeath, Meath, Louth): 041 9873331