Background
Hook & Ladder “Living Café” offer’s their customers a unique experience with a variety of store concepts under one roof – café, cookery school, furniture and home accessories store.
Customers can relish the delicious café offerings, enhance their culinary skills in the Cookery School, buy locally sourced produce from the artisan display, or purchase a distinctive and inspiring range of occasional furniture and accessories. We are continuously striving to create and provide the ultimate customer experience by constantly evolving and introducing a ‘third place’ for our customers.
The first Hook & Ladder opened on the Tramore Road in Waterford in 2013; following the success of Waterford in May 2014 the “Flagship” Hook & Ladder arrived to Sarsfield Street in Limerick City, following this between 2015 and 2019, three more premises in Corbally, Castletroy and Dooradoyle opened and joined the Hook & Ladder family.
Hook & Ladder is proud to now have over 110 people employed with the business, and is committed to supporting local producers and suppliers.
Managing multiple locations & sustainability
Energy is one of the big input costs of businesses like Hook & Ladder, so the obvious approach is to just focus on pricing. However Hook & Ladder are looking at the bigger picture as they seek insights on how their cafes use their energy in different locations as well as choosing renewable energy because it is good for the world around us.
Partnership & Community
Working with Pinergy has become a partnership and seen the relationship extended to Pinergy’s support of the Moloney family’s commitment to raise much needed funds for the UL Breast Cancer Services through the annual 3 for 3 walk across Limerick.