Pinergy and our contact centre partner Sales Sense have been nominated for the Outsource partnership of the year award in the Customer Contact Management Association Awards 2020.
Commenting on the nomination, Ronan Power, Head of Operations at Pinergy said “We’re delighted to be nominated with our partners Sales Sense for this prestigious CCMA award. We work closely together on our shared ambitions around delivering best in class customer experience across multiple channels. This nomination is a true reflection of the great team work across the year
Through our collaboration with SalesSense we have been able to standardise our operations across multiple channels & functions and create a single tone of voice that drives consistency & quality at every level of the customer Journey.
As innovators in the technology sector we are ever striving to find smarter and more efficient ways of working and our collaboration has already delivered multiple technology solutions. I’m extremely excited what future innovations our collaboration will bring”