10% DISCOUNT FOR 2 YEARS AND 10 FREE LED BULBS

A. Offer available to selected new PINERGY customers only, until 28th July 2017. 24 month contract applies. 10% discount compared to PINERGY standard

tariffs as at 1 March 2017 and is for the first 2 years only, after which tariffs revert to standard. The discount includes: 10% off PINERGY Standard tariff. PINERGY

prepayment charge and Standing Charges remain at standard.

B. Value of offer: 10% off PINERGY unit rate = €182 (2 years), plus value of 10 LED Bulbs at €80 (recommended retail price), plus savings on electricity

usage with the PINERGY LED Bulbs over 2 years = €243.

C. PINERGY Tariff savings are based on the national average of 5300kWh, less assumed annual saving of 788kWh from installation of 10 LED light bulbs

D. 10 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer.

E. PINERGY tariffs are subject to change and may not be reflected in this offer.

Please see additional general terms and conditions.

WIN FREE ELECTRICITY FOR A YEAR

A. These terms are in addition to the generic PINERGY competition Terms and Conditions.

B. The winner must become a PINERGY customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only.

C. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply.

D. The maximum value of the prize is electricity from PINERGY to cost of €1,200, inclusive of network charges, PSO levy, electricity & prepayment service charge.

E. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier.

F. The prize is limited to €1,200 or 1 year, whichever comes first.

G. The prize winners will be selected by lottery for qualifying entrants.

H. No cash alternative will be awarded in lieu of stated prize(s).

I. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value.

Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below.

Refer A Friend

A. Any current PINERGY Customer can refer friends or family members to become a PINERGY Customer.

B. To refer a friend or family member you must either give your friend / family member, your MPRN Number (Meter Point Reference Number) or your NMP Number (found on your grey PINERGY Meter), so that they can quote it when they become a PINERGY customer.

C. When the referred friend or family member quotes your MPRN or NMP Number, after they have become a customer, both they and you are entitled to €20 FREE Credit from PINERGY.

D. This €20 FREE Credit will be automatically credited to both your meter and the meter of your friend / family member, after the friend / family member has become a customer.

E. When you are a PINERGY Customer you can refer as many people as you like to PINERGY however you will each only receive €20 FREE Credit, when they become a customer

F. The €20 FREE Credit is not transferable, cannot be redeemed for cash and is NOT redeemable in any PAYZONE Outlet.

G. If all Terms & Conditions are not adhered to PINERGY will not reward either party with €20 FREE Credit.

H. REFER A FRIEND is a PINERGY promotion and may be terminated by PINERGY at any given time.

€5 Free Credit Promotion

A. Offer ONLY available to customers who receive ‘€5 Free Credit Promotion’ text message from PINERGY

B. Offer NOT transferable and can only be redeemed by recipient of the ‘€5 Free Credit Promotion’ text message from PINERGY

C. Offer available for limited period only until 30th Jan 2015

D. €5 Free Credit Power Code will be e mailed to all valid recipients of the ‘€5 Free Credit Promotion’ text message from PINERGY

14% Discount For 2 Years and 10 FREE GE LED Bulbs

A. Offer available to selected new PINERGY customers only, until October 16th 2016. 24 month contract applies. 14% discount compared to PINERGY standard tariffs as at 1 May 2016 and is for the first 2 years only, after which tariffs revert to standard. The 14% discount includes: 15.36% off PINERGY Standard 24 hr tariff; 10% off PINERGY Standing Charge; 10% off the Network Standing Charge.

B. Value of offer: 14% off PINERGY Tariffs and associated charges savings = €354 (2 years), plus value of 10 GE LED Bulbs at €250 (recommended retail price), plus savings on electricity usage with the PINERGY GE LED Bulbs over 2 years = €243.

C. PINERGY Tariff savings are based on the national average of 5300kWh, less assumed annual saving of 788kWh from installation of 10 LED light bulbs d. 10 FREE PINERGY GE LED BULBS per new PINERGY customer only and only for the duration of the offer.

D. PINERGY tariffs are subject to change and may not be reflected in this offer.

Please see additional generic terms and conditions.

WIN FREE ELECTRICITY FOR A YEAR AND A SMART PHONE

A. These terms are in addition to the generic PINERGY competition Terms and Conditions.

B. The winner must become a PINERGY customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only.

C. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply.

D. The maximum value of the prize is electricity from PINERGY to cost of €1,200, inclusive of network charges, PSO levy, electricity & prepayment service charge.

E. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier.

F. The prize is limited to €1,200 or 1 year, whichever comes first.

G. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete the competition form correctly and answer the qualifying question correctly.

H. No cash alternative will be awarded in lieu of stated prize(s).

I. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value.

J. The smart phone prize will be at the discretion of PINERGY and to the approximate value of €300 and cannot be exchanged for cash.

Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below.

Free Electricity at the Weekend

A. Offer available only to selected new Pinergy customers who sign up to Pinergy Smart App services before 28th February 2017.

B. This offer is not available in combination with any other offer which Pinergy may be running or may choose to run in the future.

C. This offer is valid for 24 months from sign up. At the end of the 24 month period, your tariff will revert to the prevailing Pinergy standard tariff.

D. Free electricity applies on either a Saturday or Sunday for a 24 hour period, starting at midnight on the chosen day.

E. Each customer must nominate their selected day within the first week after installation of the Pinergy meter. In the absence of such notification, the default day will be Sunday.

F. Notification of the selected day may be done in the following manner:

By telephone: 1800 98 90 99

By email: customerservices@pinergy.ie

In writing: Blocks 9 & 10, Belfield Office Park, Belfield, Dublin 4

At installation

The notification must include the following information: 

  • MPRN (which can be found on your electricity bill)

G. Specifically excluded from the calculations for free electricity are the standing charges, levies and Pinergy prepayment service charge, which will continue to be applied on the day nominated by the customer to receive free electricity.

H. Pinergy Standard tariffs apply in relation to this offer.

I. Pinergy operates a fair usage policies in relation to its 'Free Electricity' offer. We regard it as fair use to use up to 25 percent of your weekly electricity consumption on your nominated free day. This means that if over a period of four weeks or longer, you use more than 25 percent of your consumption on your nominated free day, we may, at our discretion, move you to an alternative tariff, offering a 25 percent discount on the standard consumption charges for the remainder of your agreed contract period. Before moving you to an alternative tariff we will attempt to contact you by telephone and in writing. You can monitor your electricity consumption using the In Home Display and using the Pinergy App.

J. Pinergy uses a smart meter to accurately record your electricity consumption on a daily and half-hourly basis. The ESB Networks meter records your overall consumption between meter readings. ESB Networks uses a standard profile to apportion consumers' usage across the period. In the event of a dispute, the ESB Networks meter is the meter of record. If the dispute is in relation to the free electricity due to you, the amount of consumption for the free day will be deemed to be the higher of the consumption for the free day per the standard domestic load profile or the consumption for the free day as measured by the Pinergy smart meter.

K. Pinergy tariffs are subject to change and may not be reflected in this offer.

Please see additional general terms and conditions.

Free Electricity between 9am - 6pm at the weekend

A. Offer available only to selected new Pinergy customers who sign up to Pinergy Smart App services before 30 April 2017.

B. This offer is not available in combination with any other offer which Pinergy may be running or may choose to run in the future.

C. This offer is valid for 24 months from sign up. At the end of the 24 month period, your tariff will revert to the prevailing Pinergy standard tariff.

D. Free electricity applies on either a Saturday or Sunday for a 9 hour period, starting at 9am and ceasing at 6pm on the chosen day.

E. Each customer must nominate their selected day within the first week after installation of the Pinergy meter. In the absence of such notification, the default day will be Sunday.

F. Notification of the selected day may be done in the following manner:

By telephone: 1800 98 90 99

By email: customerservices@pinergy.ie

In writing: Blocks 9 & 10, Belfield Office Park, Belfield, Dublin 4

At installation

The notification must include the following information:

  • MPRN (which can be found on your electricity bill).

G. Specifically excluded from the calculations for free electricity are the standing charges, levies and Pinergy prepayment service charge, which will continue to be applied on the day nominated by the customer to receive free electricity.

H. Pinergy Standard tariffs apply in relation to this offer.

I. Pinergy operates a fair usage policies in relation to its 'Free Electricity' offer. We regard it as fair use to use up to 12.5 percent of your weekly electricity consumption between 9am and 6pm on your nominated free day. This means that if over a period of four weeks or longer, you use more than 12.5 percent of your consumption on your nominated free day, we may, at our discretion, move you to an alternative tariff, offering a 12.5 percent discount on the standard consumption charges for the remainder of your agreed contract period. Before moving you to an alternative tariff we will attempt to contact you by telephone and in writing. You can monitor your electricity consumption using the In Home Display and using the Pinergy App.

J. Pinergy uses a smart meter to accurately record your electricity consumption on a daily and half-hourly basis. The ESB Networks meter records your overall consumption between meter readings. ESB Networks uses a standard profile to apportion consumers' usage across the period. In the event of a dispute, the ESB Networks meter is the meter of record. If the dispute is in relation to the free electricity due to you, the amount of consumption for the free day will be deemed to be the higher of the consumption for the free day per the standard domestic load profile or the consumption for the free day as measured by the Pinergy smart meter.

K. Pinergy tariffs are subject to change and may not be reflected in this offer.

Please see additional general terms and conditions.

Baseload – How Low Can You Go?

A. These terms are in addition to the generic Pinergy competition Terms and Conditions.

B. Competition entrants must be a customer or become a Pinergy customer in order to progress to the second stage of the competition.

C. The closing date for competition applications is Friday 10th February 2017. Any submissions made after that date will not be considered.

D. The prizes of one year of free electricity and a kids bicycle are available to be won by the competition entrant who reduces their energy usage by the highest value in the Pinergy Online Series.

E. The winner must remain a Pinergy customer for the duration of the value of the prize. This prize applies to domestic customers only.

F. If the winner chooses to remain a customer after the value of the prize is redeemed, they will revert to prevailing standard tariff at that time.

G. The maximum value of the prize of electricity from Pinergy is to the cost of €1,200, inclusive of standing charges, PSO levy, electricity unit charges, prepayment service charge & VAT.

H. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier.

I. The year of free electricity is limited to €1,200 or 1 year, whichever comes first.

J. The bicycle selected will be at the discretion of Pinergy and to the approximate value of €350 and cannot be exchanged for cash.

K. No cash alternative will be awarded in lieu of stated prize(s).

L. If, due to circumstances beyond its control, a prize becomes unavailable Pinergy and/or the promoter(s) reserves the right to substitute a prize of equal value.

M. Please note that entering the prize gives the Promoters ownership rights over the intellectual property in your competition entry. By entering the prize, you agree to participate in reasonable publicity.

Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below.

10% DISCOUNT FOR 2 YEARS AND 10 FREE LED BULBS

A. Offer available to selected new PINERGY customers only, until 30 April 2017. 24 month contract applies. 10% discount compared to PINERGY standard tariffs as at 1 March 2017 and is for the first 2 years only, after which tariffs revert to standard. The discount includes: 10% off PINERGY Standard tariff. PINERGY prepayment charge and Standing Charges remain at standard.

B. Value of offer: 10% off PINERGY unit rate = €182 (2 years), plus value of 10 LED Bulbs at €80 (recommended retail price), plus savings on electricity usage with the PINERGY LED Bulbs over 2 years = €243.

C. PINERGY Tariff savings are based on the national average of 5300kWh, less assumed annual saving of 788kWh from installation of 10 LED light bulbs

D. 10 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer.

E. PINERGY tariffs are subject to change and may not be reflected in this offer.

Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS.

PINERGY GENERIC COMPETITIONS TERMS & CONDITIONS

Please ensure you also read the additional Terms and Conditions of the specific PINERGY Offer or Competition/s you enter as they are in addition to the PINERGY GENERIC COMPETITION TERMS AND CONDITIONS below.

Please note that these Generic PINERGY GENERIC COMPETITION TERMS AND CONDITIONS pertain to ALL PINERGY Competitions.

PINERGY’s decision in relation to selection of prize winner(s) is final and no correspondence will be entered into. In the event of any dispute regarding the rules, conduct or the results of a competition the decision of PINERGY will be final.

PINERGY competitions are not open to staff of PINERGY, their immediate family members or associated companies including (but not limited to) the competition promotional partner(s) and SMS/ IVR service provider(s).

Unless otherwise stated, competition entrants must be over 18 years old and resident in the island of Ireland in order to qualify as the prize winner. PINERGY reserves the right to request written proof of age of any competition winner.

Prizes are non transferable and will only be awarded to the winner.

The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete the competition form correctly and answer the qualifying question correctly.

No cash alternative will be awarded in lieu of stated prize(s). If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value.

Use of a false name or address by a competition entrant will disqualify them from receiving any prize. PINERGY and/or the promoter(s) will endeavor to deliver all prizes within 28 days of winning. Where this is not possible the winner(s) will be notified of a delay.

Unless otherwise stated, all taxes, insurance, fees and surcharges on any prize are the sole responsibility of the winner. Where a prize is to be provided by a third party, PINERGY accept no responsibility whatsoever for the supply or non-supply or purported supply or delay in supply of the prize, including without limitation, the failure of the winner to receive ownership of or use the prize.

Where appropriate, prize winners are required to complete all applicable booking and/or other formalities directly with the specified third party provider(s).

PINERGY reserves the right to change prize details without notice and all prizes are subject to availability. Some competitions may require entrants to take part in a programme in order to win the prize. Where this is required and where an entrant fails to take part as required or takes part but fails a subsequent test of skill which is required to win the prize, that contestant will be deemed to have forfeited their opportunity to win the prize and will be disqualified from the competition.

Entry into the competition constitutes permission to use the relevant winner’s name, hometown and likeness for purposes of advertising, promotion or publicity in any media without additional compensation and prize winners agree to take part in such related promotional activities as PINERGY and/or the promoter(s) may require.

All competition entries must be received by PINERGY in the required format before the advertised closing date.

Neither PINERGY nor its affiliated entities are responsible for printing or typographical errors in any materials relating to PINERGY promotions; fraudulent, lost, late, misdirected, incomplete or altered entries; or entries which are processed late or incorrectly or are lost due to computer or other technical malfunction.

PINERGY reserves the right to cancel, terminate, modify or suspend a competition and/or vary competition rules at any time without prior notice. Neither PINERGY nor its agents accept any responsibility whatsoever for any death, injury or other damage, loss, expense or liability arising as a result of taking a prize. Nor will PINERGY have any liability or responsibility for any claim arising in connection with participation in any PINERGY competition or any of the prizes rewarded.

Prizes not claimed within specified time limit will be deemed to have been forfeited and PINERGY may dispose of such prizes without any liability to the winner. Any person found to be in disregard of these rules will be disqualified automatically.

PINERGY reserves the right to disqualify any contestant for any reason whatsoever in its sole discretion.

Participation in PINERGY competitions denotes acceptance of these terms and conditions and any additional competition specific terms and conditions which may be advertised.

Agency commission does not apply to Competitions. NOTE: Call/text competitions – for full competition details including service provider(s), cost of entry and competition open and close times, please visit www.PINERGY.ie.

Please do not enter outside of the advertised competition window as your entry will not be valid but you may be charged for your entry. Under 18s: please ask bill payer’s permission before entering our competitions.

PINERGY does not accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any network, system, server, provider, or otherwise which may result in entries being lost or not properly registered or recorded and contestants hereby waive any claim whatsoever for any losses, costs, damages and expenses arising from any such problems.

Terms & Conditions – LED Home Supply and/or Retrofit

If you indicate in the Customer Agreement that you want to be provided with a LED Supply or indicate that you want to be provided with a LED Supply and a LED Retrofit, then the following conditions will apply:

(A) If you indicate for an LED Supply we will procure on your behalf and supply to you the number and type of LED light bulbs that are specified in the Customer Agreement (a “LED Supply”).

(B) If you indicate for an LED Supply and a LED Retrofit we will perform the LED Supply and we will install such LED light bulbs at your Premises at a time agreed with you and in accordance with Condition 5 (a “LED Retrofit”).

(C) The Conditions will be amended and supplemented as follows:

(1) The following provisions shall be inserted as a new clause 8(n):

“Ownership of any LED light bulbs to be supplied to you as part of a LED Supply will not pass to you until the customer agreement expires. If the Agreement is terminated by you or us for any reason in advance of the expiration date of the agreement, then without limiting any other rights or remedies we may have available to us at law, we reserve the right to require you to return to us all LED light bulbs and if you fail to do so promptly and in any event within 14 days of our request, then we reserve the right to enter the Premises to remove those LED light bulbs.

(2) Update to Clause 11(a) to confirm the period of contract is 24 months.

(3) Clause 11(b) will be replaced with the following:

“ You have the right to terminate this Agreement within the Cancellation Period without providing any reason. In the event that we have provided you with any LED light bulbs under a LED Supply within the Cancellation Period, you must return them to us at your own cost promptly and in any event within 14 days of notifying us that you are exercising your termination right under this Clause 11(b). In the event that you have expressly requested that we begin providing you with services under this Agreement within the Cancellation Period, including the Installation Service and/or the LED Retrofit, you shall be liable to pay an amount in proportion to the services that have been provided. Please note that if the Installation Service has been completed, you will be required to pay the full Installation Charge and/or if the LED Retrofit has been completed, you will be required to pay the full LED Retrofit Charge at €7 per bulb plus installation fee of €60. If you would like to exercise your right to terminate this Agreement within the Cancellation Period, please fill in the form included with your Customer Agreement or alternatively, notify us in writing that you are exercising your right to terminate this Agreement.”

(4) The type bulbs supplied is limited to those stated in the LED Order form. In the case of a GU10 bulb, the representative will leave these bulbs to be installed following replacement of the transformer, see (5) below.

(5) If a bulb type is selected but not in stock on the date of retrofit, we will send the bulb by post as soon as possible

(6) Remedial work: Should our representative recommend remedial work be carried out in advance of the LED retrofit, the representative will leave the bulbs with the customer for the customer to organise the remedial work to be carried out and self-install the bulbs.  

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