Here at Pinergy we are always looking for ways to grow and improve the products and services we provide to our customers. If you feel you were unhappy with anything related to a product or service, we want to hear your feedback. Fill in the below form to let our team know and they will come back to you as soon as possible.

As per our customer charter (link), we will aim to resolve your complaint within 10 working days. Should we feel, your query might need some more investigation to ensure that we come to a complete resolution for you, our team will let you know.

You can also raise your complaint with our Support team by reaching out to them via phone (number) or email (address).

Fill out the form below